Ordering online

Ordering online in our shop is easy and safe. Please add a product to your cart and continue to the checkout page. All our products include taqxes. The shipping cost will be calculated on the checkout page, which is the page you will see after you continue from your shopping cart. 

Shipment

Every order which is done at business days before 4 p.m. (CET), will be send the same day. You will receive a tracking code, so you can see exactly where your shipment is, and when it will be delivered. 

Shipping costs

We ship worldwide, and the shipping costs depend on the products that you order and the country to which it will be sent. You can check the shipping cost by adding the products in to your shopping cart, and continue to the checkout page. After you have entered your address, you will see the shipping costs. 

Please note that you wil always see the final shipping costs, before you continue to the payment page. The price that you see before continueing tot he payment page, is the final price. 

Returns

If you would like to return a products, that's possible within 8 days. Please send us an e-mail before returning the product, so that we can send you the instructions. We can only accept returns if they are still in the original packing and are undamaged. For products with a sealing: Once the sealing is opened, you can't return it anymore. 

The costs for returning a product is for the account of the customer. Unstamped shipments or cash on delivery-returns won't be accepted.

After we have received your return, and if you are eligible for a refund, we will process the payment within 30 days. 

Payment

We offer various payment methods for various countries. When you continue to the checkout page, and you enter your address details, you will see the possible payments methods for your country.