About our privacy policy
Haiwi BV values your privacy. We only process data necessary to improve our services and treat the information we collect about you and your use of our services with care. Your data will never be provided to third parties for commercial purposes.
This privacy policy applies to the use of Haiwi BV’s website and related services. The effective date of this policy is 17-03-2025. With the publication of a new version, the validity of previous versions expires. This document tells you what data we collect, how we use it, with whom and under what conditions, if any, we share data, how we secure it and what rights you have regarding your personal data.
Do you have any questions? If so, please contact us. Contact information can be found at the bottom of this document.
Data processing
Below you can read how we process your data, where we store it (or have it stored), what security we apply and who has access to the data.
Web store software
WordPress / WooCommerce
Our online store runs on WordPress/WooCommerce. Personal data you provide to us is shared with this party for technical support. WordPress/WooCommerce will never use your data for other purposes. They take appropriate security measures such as SSL encryption, strong password policy and secure storage. Data may be shared within the group to improve services, in accordance with applicable laws.
Payments
Mollie
For payments, we use Mollie. They process your name, address and payment information and take measures to protect your data. They may share data with third parties in anonymized form for service improvement. The retention period is tailored to legal obligations.
Reviews
WebwinkelKeur
We collect reviews through WebwinkelKeur. When you post a review, your name and email address are shared with us. This information is used solely for verification and communication about your review. WebwinkelKeur may use third parties under the same security conditions.
Shipping and logistics
PostNL, DHL
For delivery, we share your name and address with PostNL or DHL. These carriers use the data only for carrying out the delivery. If they use subcontractors, your data will also be shared with them for the same purposes.
Use of data
We use your data only to perform our services. Data will not be used for marketing purposes without your explicit consent. Data sharing occurs only for administrative or legal obligations with parties that guarantee confidentiality.
Automatically collected data
We collect technical data such as IP addresses and browser information to improve our services. This data is not traceable to any individual.
Legal obligations
Haiwi BV may be required to share data with government agencies as part of tax or criminal investigations. We resist unlawful requests, within the legal possibilities.
Retention periods
We retain data for as long as you are a customer. After termination of the customer relationship, data will be deleted upon request, unless a legal retention period applies (such as for invoices). Access to this data is restricted.
Your rights
You have the right to access, correct, limit, transfer and delete your data. Requests can be made via e-mail. For protection, we ask you to identify yourself. Complaints can be filed with the Personal Data Authority.
Cookies
Google Analytics
We use Google Analytics to analyze website usage. We have not given Google permission to use the data for other services.
Third party cookies
If third-party software uses cookies, this policy states so.
Changes
Haiwi BV reserves the right to change this privacy policy. On this page you will always find the most current version. In case of major changes, we will notify you by e-mail.
Contact details
Haiwi BV Almelosestraat 4 7631 CG Ootmarsum, The Netherlands T: 0541-292545 E: info@vitavie.nl
